Is Your OrthoScan Mobile DI C-Arm Stuck During Startup or Giving You Random Issues?
Is Your OrthoScan Mobile DI C-Arm Stuck During Startup or Giving You Random Issues?
When your OrthoScan Mobile DI C-Arm isn’t working properly, it can quickly disrupt patient care, surgical scheduling, and facility efficiency. One of the most common and frustrating issues facilities experience is when the unit gets stuck during the boot process — especially when it freezes on the “System Starting, Please Wait” screen.
If you’re experiencing this or other unexpected performance problems, Riverside Surgical is here to help.
Common OrthoScan Mobile DI Startup Problems
Facilities across the country occasionally encounter startup and operational issues with Mobile DI systems. Some of the most frequent symptoms include:
System stuck in the booting or startup phase
Freezing at the “System Starting, Please Wait” screen
Random system errors or shutdowns
Intermittent functionality or performance issues
Unit powering on but not fully initializing
While these issues can feel catastrophic during a busy clinical schedule, they are often repairable with proper diagnostics and service expertise.
What Could Be Causing the Problem?
Several internal components and software elements may be responsible for these startup failures, including:
Hard Drive or Storage Issues
A disconnected or failing hard drive can prevent the system from loading its operating software properly. In many cases, reconnecting, repairing, or replacing the drive can restore functionality.
Software Corruption
Software corruption can occur over time due to system errors, improper shutdowns, or aging hardware. Reinstalling or repairing system software is often an effective solution.
Internal Connection Failures
Loose internal cables, worn connectors, or damaged components can interrupt communication between system hardware. A full diagnostic inspection can identify and resolve these issues.
Component Failures
Like any advanced medical imaging system, certain hardware components may eventually fail. Riverside Surgical has experience identifying failing parts and replacing them quickly and efficiently.
How Riverside Surgical Can Help
Riverside Surgical specializes in servicing OrthoScan Mobile DI C-Arms and understands how critical these systems are to your daily workflow. Our team offers multiple service solutions designed to minimize downtime and restore your equipment quickly.
Our services include:
Full system diagnostics
Hardware repair and replacement
Software repair and restoration
Preventative maintenance services
Technical troubleshooting and support
Our goal is simple — get your system back up and running as quickly and reliably as possible.
Avoid Surgical Delays with Rental Backup Options
Equipment downtime doesn’t have to mean cancelled procedures. Riverside Surgical maintains daily rental C-Arm inventory, allowing your facility to stay operational while your unit is being serviced.
Rental units can be deployed quickly to ensure:
Continued patient care
No cancelled or delayed surgical cases
Minimal disruption to physician workflow
Trust Riverside Surgical for Reliable Imaging Equipment Support
With extensive experience servicing imaging equipment nationwide, Riverside Surgical has built a reputation for dependable service, fast response times, and cost-effective solutions.
If your OrthoScan Mobile DI C-Arm is stuck during startup or showing signs of failure, don’t wait until the problem worsens. Early diagnostics can often reduce repair costs and shorten downtime.